The Other Palace

The Other Palace

12 Palace Street, London, SW1E 5JA

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Located in SW1 a stones throw from Buckingham Palace, The Other Palace enjoys peaceful surroundings away from the hustle and bustle of the bulk of London's theatres. The theatre is conveniently located for the beautiful St James Park perfect for a pre-theatre stroll. If it's shops and restaurants you are after, the theatre is only a 5 minute walk from Victoria Station, which has a number of bars, shops and restaurants that cater to all tastes. Other theatres nearby include the Apollo Victoria and Victoria Palace.

Getting There

By Tube: The closest tube station to the theatre is Victoria which is a short 5 minute walk away and situated on the Victoria, District and Circle lines.

By Train: London Victoria station situated in the same location as the tube is a short 5 minute walk from the theatre and is a hub for National Rail services.

By Bus: Routes 16, 38, 52, 73, 82, 42, 148 all pass near the theatre.

By Car: The nearest off street parking to the theatre can be found at London Victoria NCP Semley Place London SW1W 9QL. There is also street parking in the surrounding area after 6.30pm on weekdays and on the weekends.

By Taxi: If you wish to get a taxi after the show there should be plenty readily available outside the theatre. Alternatively you could get a cab from the taxi rank situated by Victoria station.


The Other Palace holds two performance spaces; a main theatre and a smaller studio space.

The smaller studio space seats 100-120 people on two levels, with the seats able to be reconfigured depending on the show. The studio is typically used for comedy, jazz and cabaret.

The main theatre seats 312 people giving the auditorium an intimate feel akin to a studio space. Since the theatre is a relatively new build the main auditorium was designed to allow the audience the best possible view of the stage from all vantage points without any pillars or overhangs to contend with. The auditorium has just one level of seating with a steep rake to ensure the best possible views.

There are 13 rows from row A at the front though to row N at the back. The rows curve round the stage at either side giving a slight variation in the view of the stage. There are no obvious restrictions so choosing a seat will come down to personal preference. If you sit towards the front you will feel more involved in the action but slightly further back may provide you with a better view of the overall stage.

Ticket prices for The Other Palace vary from show to show. As a general rule premium seats tend to be situated around the centre of rows E and F with cheaper seats located in row A at the very front and row N at the very back of the auditorium. The Other Palace
The Other Palace


As The Other Palace is a new build, it has been designed to be accessible to all. Wheelchair users can enter through the main theatre doors and from there access the elevator which is located next to the ground floor bar. The elevator leads directly into the foyer and both levels of the studio.

The main theatre has space for up to six wheelchairs at a time located at the back of the theatre. Both levels of the studio are also wheelchair accessible.

There are three unisex wheelchair accessible toilets. These are located on the ground floor by the box office, by the gallery entrance to the studio and on the lower basement floor by the cloakroom.

There are parking spaces for Blue Badge holders on Palace Street.

There is an audio loop for the hard of hearing. The theatre endeavours to provide signed and captioned performances for most shows please check the theatre’s website for specific dates.

Depending on the performance access dogs can be admitted in the auditorium, where this is not possible a dog sitting service is also provided.Access bookings telephone line +44 (0) 207 087 7900 or access booking form


The Other Palace, formerly the St James Theatre, is one of the newest theatre complex's in central London for over 30 years. It was built on the site of the former Westminster Theatre which was demolished in 2002 after a fire.

The theatre was originally designed to emulate a small Off-Broadway theatre which the theatre’s creative director, Robert Mackintosh, thought was missing from the London theatre scene. He envisioned the St. James as a place to develop shows before moving them on to the West End. In 2016, Andrew Lloyd Webber purchased the theatre, renovating it and placing Paul Taylor-Mills as Artistic Director, in order to ensure new musicals are getting showcased.

The original building was designed by Foster Wilson Architects, featuring a stunning sculptured stair case designed by award-winning artist designer Mark Humphrey.

The Other Palace boasts a delicious on-site restaurant and stylish lobby bar, serving a range of food and drink, which makes the theatre the perfect destination for a whole evening out.

The St. James Theatre opened in September 2012 with a performance of Sandi Toksvig’s Bully Boy. Since then it has produced a number of high profile shows including a well received production of Our Country’s Good, Andrew Lloyd Webber’s revival of Tell Me on a Sunday and the UK premier of Urinetown directed by Jamie Lloyd which subsequently earned itself a West End transfer. In February 2017, the newly renovated The Other Palace opened with a revival of The Wild Party, starring Frances Ruffelle. Ben Adams and Chris Wilkins’ 80s-inspired musical Eugenius! very quickly garnered a cult following of dedicated 'Eugenies' during its two runs there in 2018.

The theatre’s main aim is to promote musicals. Performances in the main house run from 2-10 weeks with the studio space changing often nightly. The theatre is also available for corporate hire.

Past shows