London Theatre Disabled Access

London’s West End is home to some of the oldest theatres in the world, which showcase a stunning array of architecture from baroque to art deco. However, a drawback of having venues that can be up to 400 years old is that disabled access options are often very limited. Below, we outline some basic access details for London theatres, including access into the venue, access seats and facilities. For more detailed information, please visit the individual theatre pages.

Please note that most London theatres offer discount tickets for an access patron and their companion. Please call the designated access lines below to book.

Adelphi Theatre

Access: A small 15cm step leads up to the main entrance. A ramp is available upon request.
Seats: Wheelchair spaces in row X. Step-free access to these seats from the foyer.
Facilities: A unisex adapted toilet by the Stalls.
Access bookings: 020 3725 7066 or access@adelphitheatre.co.uk

Aldwych Theatre

Access: There are 5 steps up to the main entrance. An alternative step-free entrance is available on Drury Lane.
Seats: Dress Circle C1, C25, Box E and Box D. Step-free access to these seats via alternative Drury Lane entrance.
Facilities: Adapted facilities in the theatre foyer.
Access bookings: 020 7836 5537 or aldwych.access@nederlander.co.uk

Ambassadors Theatre

Access: A small step from street level to theatre foyer.
Seats: No access spaces.
Facilities: No adapted facilities.
Access bookings: 0800 912 6971 or AMBboxoffice@theambassadors.com

Apollo Theatre

Access: Main foyer one step up from street level. Accessible entrance on Shaftesbury Avenue that leads to a platform lift.
Seats: Stalls Q1, Q22. Step-free from theatre foyer.
Facilities: Fully adapted unisex toilet on Stalls level.
Access bookings: 0330 333 4815 or access@nimaxtheatres.com

Apollo Victoria Theatre

Access: Four steps up from street level to foyer. Wheelchair accessible entrance via Vauxhall Bridge Road.
Seats: Four wheelchair spaces in Dress Circle. Step-free access via a platform lift.
Facilities: Fully accessible toilet can be reached via lift from the foyer.
Access bookings: 0800 912 6973 or apollovictoriaaccess@theambassadors.com

Arts Theatre

Access: Main entrance accessible via a slight ramp. Alternative entrance to Circle seating to the left of main entrance via a slight slope.
Seats: Circle F13. Step-free via alternative entrance.
Facilities: Fully accessible toilet can be reached via lift from the foyer.
Access bookings: 020 7836 8463 or boxoffice@artstheatrewestend.co.uk

Barbican Theatre

Access: Main entrance accessible via a slight slope. Lifts available throughout.
Seats: Accessible spaces throughout auditorium.
Facilities: Adapted unisex toilet in Stalls corridor.
Access bookings: 020 7382 7348 or access@barbican.org.uk

Cambridge Theatre

Access: Step-free access to main entrance.
Seats: Stalls N1, N34. Step-free access to seats via alternative entrance on Earlham Street.
Facilities: Accessible facilities by Stalls seating.
Access bookings: 020 7087 7966 or access@lwtheatres.co.uk

Criterion Theatre

Access: Step-free access via an alternative entrance on Jermyn Street.
Seats: Two wheelchair spaces in Upper Circle. Step-free from street level on Jermyn Street.
Facilities: Adapted toilet on Upper Circle level.
Access bookings: 020 7839 8811 or tickets@criterion-theatre.co.uk

Dominion Theatre

Access: Step-free access from street to theatre foyer.
Seats: Spaces located in Nederlander Box and rear of Stalls.
Facilities: Fully adapted toilet located at front left of Stalls.
Access bookings: 020 7927 0929 or dominion.access@nederlander.co.uk

Duchess Theatre

Access: A shallow step leads up to the main entrance.
Seats: Stalls J14, N1. Accessible via AAT Stairclimber.
Facilities: An adapted toilet is available on Stalls level.
Access bookings: 0330 333 4815 or access@nimaxtheatres.com

Duke of York’s Theatre

Access: Step-free from street to foyer.
Seats: Royal Circle C1, C23, D1, D18. Level access from foyer to seating.
Facilities: An adapted toilet is available on the right hand side of Royal Circle level foyer.
Access bookings: 0800 912 6971 or doybox@theambassadors.com

Fortune Theatre

Access: Step-free from street to foyer.
Seats: Dress Circle F16-17 can be removed for wheelchair access.
Facilities: No adapted facilities.
Access bookings: 0800 912 6971 (Type Talk: 18001 0871 297 5477) or fortuneboxoffice@theambassadors.com

Garrick Theatre

Access: Two steps up from street level with handrails. Step-free entrance to the left of main entrance.
Seats: Dress Circle. Accessible via portable ramp.
Facilities: Adapted unisex toilet in main foyer.
Access bookings: 0330 333 4815 or access@nimaxtheatres.co.uk

Gielgud Theatre

Access: Step-free access to main entrance via a ramp.
Seats: Dress Circle B30 and A30-33. Accessible via alternative step-free entrance on Rupert Street.
Facilities: Fully adapted toilet near foyer bar.
Access bookings: 0344 482 5137 or access@delfontmackintosh.co.uk

Harold Pinter Theatre

Access: Level access to main entrance.
Seats: Spaces in Dress Circle. Accessible via alternative entrance over a ramp on Oxenden Street.
Facilities: Access toilet in main foyer.
Access bookings: 0800 912 6971 or customercare@theambassadors.com

Her Majesty’s Theatre

Access: Step-free access to main entrance.
Seats: Spaces in Stalls. Accessible via alternative entrance on Charles II Street.
Facilities: Adapted toilet located next to accessible Charles II entrance.
Access bookings: 020 7087 7966 or access@lwtheatres.co.uk

London Coliseum

Access: Step-free access to foyer and Stalls.
Seats: Dress Circle K1. Accessible via customer lift.
Facilities: Adapted unisex toilet on Dress Circle level.
Access bookings: 020 7845 9300 or access@eno.org

London Palladium

Access: Steps to reach main entrance and foyer. Alternative level access entrance on Ramillies Place.
Seats: Stalls L46, O48, Q48, S49. Accessible via alternative entrance.
Facilities: Multiple adapted toilets available in foyer and via Ramillies Place entrance.
Access bookings: 0844 412 4648 (calls cost 7p/pm) or access@seetickets.com

Lyceum Theatre

Access: Three steps to main entrance with handrails. Alternative level access entrance at the front of the theatre.
Seats: Stalls P1, P39, ZA1, ZA4, ZA9, ZA25, ZA28, ZA32. Accessible via alternative entrance.
Facilities: Two adapted toilets available in Stalls near accessible entrance.
Access bookings: 020 7420 8113 or lyceumboxoffice@theambassadors.com

Lyric Theatre

Access: Four steps up to main entrance. Alternative level access entrance to Dress Circle.
Seats: Dress Circle Box E1, Box D1, Box C1. Accessible via alternative entrance.
Facilities: Fully adapted toilet available in the Royal Retiring Room.
Access bookings: 0330 333 4815 or access@lyric.co.uk

National Theatre – Olivier

Access: Level access to main entrance.
Seats: Stalls R11, R12, R13, R32, R33, R34. Step-free access.
Facilities: Adapted toilets available in foyer.
Access bookings: 020 7452 3284 or access@nationaltheatre.org.uk

Gillian Lynne Theatre

Access: Step-free to main entrance. Alternative entrance on Parker Mews via lift to Stalls.
Seats: Wheelchair spaces in Stalls row P. Accessible via Parker Mews entrance and customer lift.
Facilities: Accessible toilets in Upper Foyer and near accessible entrance.
Access bookings: 020 7087 7966 or access@lwtheatres.co.uk

New Wimbledon Theatre

Access: Six steep steps up to main entrance. Alternative step-free entrance on Russell Road.
Seats: Wheelchair spaces in Stalls. Accessible via Russell Road entrance and customer lift.
Facilities: Large adapted toilets available at the rear of the Stalls.
Access bookings: 0800 912 6971 or wimbledonboxoffice@theambassadors.com

Noel Coward Theatre

Access: Level access to main entrance via ramp.
Seats: Spaces located in Royal Circle, Box M.
Facilities: Accessible toilet located in the foyer.
Access bookings: 0344 482 5165 or access@delfontmackintosh.co.uk

Novello Theatre

Access: Steps up to main entrance. Alternative entrance on Catherine Street leads to a chairlift.
Seats: Wheelchair spaces in Dress Circle, accessible via chairlift.
Facilities: Adapted toilet available at Dress Circle level.
Access bookings: 0344 482 5165 or access@delfontmackintosh.co.uk

Old Vic Theatre

Access: Three steps up to main entrance. Step-free entrance at the side of the theatre.
Seats: Spaces available in Stalls.
Facilities: Accessible toilet available in Penny bar and near the auditorium. Penny bar accessible via a lift.
Access bookings: 0844 871 7628 (calls cost 7p/pm) or access@oldvictheatre.com

Palace Theatre

Access: Two steps up from street level. Alternative entrance on Shaftesbury Avenue.
Seats: Stalls Q3, Q28, V26 and V27 can be removed for wheelchair users. Accessible via alternative Shaftesbury Avenue entrance.
Facilities: Adapted unisex toilet at rear of Stalls.
Access bookings: 0330 333 4815 or access@nimaxtheatres.com

Peacock Theatre

Access: Five steps with handrails to foyer. Accessible ramped entrance on Kingsway.
Seats: Dress Circle J5, J7 and Stalls Y2.
Facilities: Accessible toilet available in foyer.
Access bookings: 020 7863 8222 or tickets@sadlerswells.com

Phoenix Theatre

Access: Level access via Flitcroft Street.
Seats: Dress Circle Box C1. Accessible via step-free entrance on Flitcroft Street.
Facilities: Adapted toilet in Royal Room.
Access bookings: 0800 912 6971 or phoenixboxoffice@theambassadors.com

Piccadilly Theatre

Access: Accessible entrance to Sherwood Street leading to Royal Circle.
Seats: Royal Circle A28, Box C1, Box C3.
Facilities: Accessible toilet located next to Box C.
Access bookings: 0800 912 6971 or piccadillyboxoffice@theambassadors.com

Playhouse Theatre

Access: Three steps up to main entrance from street level. A temporary ramp can be put in place.
Seats: Stalls G1, G24, J1, J25.
Facilities: Fully adapted toilet step-free in the foyer.
Access bookings: 0800 912 6971 or playhousebox@theambassadors.com

Prince Edward Theatre

Access: Level access to foyer. Alternative entrance to Greek Street to Dress Circle seating.
Seats: Dress Circle Box 11, Box 12.
Facilities: Adapted toilet available in the main foyer via Old Compton Street.
Access bookings: 0344 482 5137 or access@delfontmackintosh.co.uk

Prince of Wales Theatre

Access: Level access to foyer and step-free access to Stalls.
Seats: Stalls S39, S45, T39. Step-free access.
Facilities: Fully adapted unisex toilet in the Basement level. Accessible via customer lift.
Access bookings: 0344 482 5137 or access@delfontmackintosh.co.uk

Sondheim Theatre

Please be aware that the Sondheim (formerly Queen’s) Theatre is currently being renovated in anticipation of Les Misérables re-opening in December 2019. 

Access: Level access to foyer. Step-free access to Dress Circle via alternative entrance on Wardour Street.
Seats: Dress Circle Loge 11, Loge 21.
Facilities: Adapted unisex toilet in foyer, accessible via ramp.
Access bookings: 0844 482 5137 (calls cost 7p/pm) or access@delfontmackintosh.co.uk

Savoy Theatre

Access: Foyer and box office accessible step-free. Alternative step-free entrance to Dress Circle via Carting Lane.
Seats: Spaces at the front of the Dress Circle.
Facilities: Adapted unisex toilet step-free in Dress Circle.
Access bookings: 0800 912 6971 or staceystone@theambassadors.com

Shaftesbury Theatre

Access: Level access to main entrance. Alternative entrance at the side of the theatre leads to Royal Circle seating.
Seats: Royal Circle Boxes F and E.
Facilities: An adapted accessible toilet is located at the right hand side of the Royal Circle.
Access bookings: 020 7379 5399 or boxoffice@shaftesburytheatre.com

The Other Palace

Access: Step-free from street to main foyer.
Seats: Three spaces available between N13-N23.
Facilities: Accessible toilets available.
Access bookings: 020 7087 7966 or access@theotherpalace.co.uk

St Martin’s Theatre

Access: Three shallow steps from street to foyer. A temporary ramp can be put in place.
Seats: Dress Circle F1, Box C1. Accessible step-free.
Facilities: Adapted toilet accessible via alternative entrance on Tower Court.
Access bookings: 020 3034 2604 or access@stmartinstheatre.co.uk

Theatre Royal Drury Lane

Theatre Royal Drury Lane is currently being renovated before Disney’s Frozen opens in 2020. Access information will be updated closer to the time. 

Theatre Royal Haymarket

Access: Three steps up to main entrance from street level. Alternative step-free entrance to Stalls at the side of the building.
Seats: Stalls X10, X11. Accessible step-free.
Facilities: Adapted toilet available at the rear of the Stalls.
Access bookings: 020 7930 8800 or boxoffice@trh.co.uk

Trafalgar Studios

Access: Step-free access to the foyer. A customer lift can take patrons to the Stalls.
Seats: Stalls A1, A27. Step-free via lift.
Facilities: Adapted toilets on lower ground floor, accessible by lift.
Access bookings: 0800 912 6971, Text Type: 18001 0871 2975477 or access@trafalgarentertainment.com

Vaudeville Theatre

Access: One shallow step up to main entrance.
Seats: Stalls M1, M18. Stalls accessible via AAT Major Stair Climber.
Facilities: Closest adapted facilities at the Adelphi Theatre.
Access bookings: 0330 333 4815 or access@nimaxtheatres.com

Victoria Palace Theatre

Access: One shallow step up to main entrance. Alternative step-free entrance available on Allington Street.
Seats: Stalls M36, P36. Accessible via Allington Street entrance.
Facilities: Adapted unisex toilet at rear of Stalls.
Access bookings: 0344 482 5137 or access@delfontmackintosh.co.uk

Wyndham’s Theatre

Access: Raised threshold from street to foyer.
Seats: Royal Circle Box A. Accessible via alternative entrance on Charing Cross Road and a lift.
Facilities: Access facilities unavailable.
Access bookings: 0344 482 5137 or access@delfontmackintosh.co.uk

Your Views

Do you have any questions or opinions regarding ticket prices and how to get the best disabled discounts for London theatre? Please share them using the comments box below!

What do you think?

2 thoughts on “London Theatre Disabled Access

  1. Claire says:

    Thank you for this page it’s very useful for booking tickets for my disabled daughter

  2. Stephen Harris says:

    Thank you for this information for my disabled wife Kim,
    As we do enjoy going to the theatre.
    This will be helpfull.

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